Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the OD Coverage website, platform, and related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Platform-Only Role

OD Coverage is a technology platform only.

The Service provides tools that allow optometrists, clinics, and practices to post, discover, and connect regarding fill-in shifts and related opportunities. OD Coverage does not provide medical care, clinical supervision, professional credentialing, employment services, staffing services, recruiting services, or placement services.

2. No Employment, Agency, or Professional Relationship with OD Coverage

OD Coverage is not a party to any arrangement between users and does not employ, supervise, direct, control, or manage any optometrist, clinic, practice, contractor, or staff member through the Service.

No employment, agency, partnership, joint venture, contractor, brokerage, or fiduciary relationship is created between you and OD Coverage by your use of the Service.

3. No Verification; No Guarantee of Outcomes

Unless OD Coverage explicitly states otherwise in writing, OD Coverage does not independently verify the identity, licensure, credentials, malpractice coverage, background, tax status, employment eligibility, clinical competence, availability, or fitness of any user.

You are solely responsible for any due diligence, screening, credentialing, contracting, classification, onboarding, payroll, insurance, tax reporting, and legal compliance you decide is necessary before entering into any arrangement with another user.

OD Coverage does not guarantee that any listing will receive views, responses, applicants, or matches; that any shift will be accepted, filled, completed, paid, or performed satisfactorily; or that any user will comply with agreed terms.

4. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into these Terms. If you use the Service on behalf of a clinic, practice, company, or other entity, you represent that you have authority to bind that entity to these Terms.

5. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify OD Coverage of any suspected unauthorized access or misuse of your account.

6. User Content and Listings

You are solely responsible for all information, content, and materials you submit through the Service, including listings, rates, dates, clinic details, contact information, descriptions, and other submitted content (“User Content”).

You represent and warrant that your User Content is accurate, lawful, current to the best of your knowledge, and does not violate the rights of any person or entity.

You grant OD Coverage a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, format, and distribute your User Content solely as needed to operate, maintain, improve, and promote the Service.

7. Prohibited Conduct and Content

You agree not to:

• Post or transmit patient information, medical records, PHI, or other sensitive clinical information
• Post false, deceptive, fraudulent, or misleading listings
• Impersonate another person or misrepresent your affiliation
• Harass, threaten, spam, or abuse other users
• Scrape, crawl, index, copy, or access the Service by automated means without written permission
• Interfere with the integrity, security, or proper operation of the Service
• Upload content that infringes intellectual property, privacy, publicity, confidentiality, or other legal rights
• Use the Service in violation of applicable law or regulation

8. Moderation and Enforcement

OD Coverage reserves the right, but not the obligation, to review, remove, hide, restrict, refuse, or modify listings, accounts, or content at any time for any reason, including suspected abuse, inaccuracy, fraud, legal risk, policy violations, or user complaints.

OD Coverage may investigate violations and may cooperate with law enforcement or other authorities where appropriate.

9. Fees, Paid Features, and Credits

Some features of the Service may be free for a period of time. Other features may require payment now or in the future, including boosted listings, promotional placement, enhanced visibility tools, listing upgrades, subscriptions, or other paid features.

All prices, billing terms, and feature descriptions will be presented before purchase. OD Coverage may change pricing, packaging, feature availability, promotional programs, or eligibility at any time.

• Payments may be processed by third-party providers such as Stripe
• OD Coverage does not store full payment card numbers
• Fees are charged for access to platform features, not outcomes
• Paid features, including boosts, do not guarantee visibility levels, responses, matches, or filled shifts
• Referral or promotional credits, if offered, are not cash, are not property, and are not redeemable except as expressly allowed by OD Coverage
• Credits and promotional programs may be modified, suspended, or discontinued at any time

All purchases are subject to the Refund Policy then in effect.

10. Taxes, Classification, and Compliance

Users are solely responsible for determining the legal structure of their own arrangements, including whether an engagement is employment, independent contractor work, temporary staffing, or another lawful arrangement.

Users are also solely responsible for wage and hour compliance, tax withholding and reporting, payroll, benefits, workers’ compensation, malpractice coverage, credentialing, facility rules, supervision, patient documentation, and all other legal or professional obligations arising from any arrangement made through or after use of the Service.

11. Clinical Responsibility Disclaimer

OD Coverage has no responsibility for patient care, clinical judgment, treatment decisions, charting, prescriptions, supervision, informed consent, follow-up care, billing practices, or patient outcomes.

Each user remains solely responsible for complying with all applicable laws, regulations, licensure rules, scope-of-practice requirements, standards of care, payer requirements, and documentation obligations.

12. Communications

By using the Service, you consent to receive communications from OD Coverage electronically, including by email and through the Service, for account, transactional, operational, legal, and support purposes.

13. Third-Party Services

The Service may rely on or integrate with third-party services, including hosting, authentication, database, payment, and email providers. OD Coverage is not responsible for third-party services or their acts or omissions.

14. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, OD COVERAGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

OD Coverage does not warrant that the Service will be uninterrupted, secure, error-free, accurate, complete, or suitable for your needs.

15. Limitation of Liability

To the fullest extent permitted by law, OD Coverage will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business, contracts, opportunities, goodwill, data, or use, arising out of or related to the Service, your use of the Service, any listing, any paid feature, or any interaction or dispute between users.

To the fullest extent permitted by law, OD Coverage’s total aggregate liability for all claims arising out of or relating to the Service will not exceed the greater of: (a) the amount you paid to OD Coverage in the six (6) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).

16. Indemnification

You agree to defend, indemnify, and hold harmless OD Coverage and its affiliates, officers, owners, agents, and service providers from and against any claims, demands, actions, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Service, your User Content, your listings, your paid feature purchases, your interactions with other users, or your violation of these Terms or applicable law.

17. Suspension and Termination

OD Coverage may suspend, restrict, or terminate your access to all or part of the Service at any time, with or without notice, if we believe you violated these Terms, created risk or legal exposure, engaged in abuse or fraud, or otherwise harmed the Service or its users.

18. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent federal law applies.

19. Dispute Resolution and Arbitration

Informal Resolution First. Before filing a formal claim, you agree to first contact OD Coverage at support@odcoverage.com and attempt to resolve the dispute informally.

Binding Arbitration. If a dispute cannot be resolved informally, you and OD Coverage agree that any claim, dispute, or controversy arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, except that either party may bring an individual action in small claims court if eligible.

The arbitration will be administered under applicable rules of the American Arbitration Association. The arbitration will take place in California unless the parties agree otherwise. The Federal Arbitration Act governs this arbitration provision.

No Class Actions. You agree that claims may be brought only in your individual capacity and not as a plaintiff or class member in any class, consolidated, collective, or representative action.

Injunctive Relief. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction for misuse of intellectual property, abuse of the Service, or other claims for which interim equitable relief is appropriate.

20. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

21. Entire Agreement

These Terms, together with any policies or legal pages expressly incorporated by reference, constitute the entire agreement between you and OD Coverage regarding the Service.

22. Changes to These Terms

OD Coverage may update these Terms from time to time. Continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms.

23. Contact

Questions about these Terms may be sent to support@odcoverage.com.